Welcome to Next Step Store! We are pleased to offer a wide selection of fashion and lifestyle products for our customers. To ensure a satisfactory shopping experience, we have established a detailed return policy below:
Shipping CostsCustomers are responsible for the return shipping costs. We do not refund original shipping costs or return shipping costs. If the product is defective, we may cover the return shipping costs.
Return InspectionAll returned products will be carefully inspected and evaluated to determine if they meet our return standards. Products must be returned in their original packaging, unused, and in perfect condition. If a product does not meet our return standards, we reserve the right to deny the return and not offer a refund.
Return ExceptionsWe do not accept returns of damaged, lost, or incomplete products. We do not accept returns of customized or made-to-order products. We do not accept returns after 14 natural days from the date of delivery.
CommunicationIf you have any issues or questions related to your purchase, please do not hesitate to contact us at info.nextstepstore@gmail.com. We will respond to your email as soon as possible.
RefundsIf your return is approved, we will process your refund within 7 business days of receiving the returned product. The refund will be made to the original form of payment.
Thank you for choosing Next Step Store. We hope you enjoy your purchase and we are here to assist you at any time.
Find your product
Apple
Samsung
Huawei
OnePlus
Xiaomi
Oppo
vivo
More information
Change and return
Legal warning
Privacy Policy
Customer service
(+34) 644 232 293
info.nextstepstore@gmail.com
Monday to Friday: 11:00H - 14:00H / 15:00H - 21:00H
Saturday: 11:00H - 14:00H / 15:00H - 21:00H
Location
Carrer Joan Prim 23, 08401 Granollers
© 2024 Next Step. All rights reserved.